Process
Big Heart Design employs a user-centered design approach (or human-centered).
User-centered design is a design philosophy and a process in which the needs, wants and limitations of the user are given extensive attention at each stage of the design process.
The chief difference from other interface design philosophies is that user-centered design tries to optimize the user experience around how people can, want or need to work, rather than forcing the users to change how they work to accommodate the system.
In other words, we blend your organization’s goals, brand and business needs with those of your customers to create a website or online application that is highly effective.
There are four steps to our process of design: Discovery, Analysis, Strategy, and Design.

